"We're driving healthcare innovation at a time when the industry is undergoing massive transformation, and we will continue to push every day to create and deliver the best experience for our members."
Those are the words of Bill Giard, VP of Enterprise Architecture and Health Innovation at Blue Shield of California, after the nonprofit health plan won the 2023 Gartner "Eye on Innovation" Award in Healthcare and Life Sciences for its innovative Care Connect platform.
Care Connect, which launched in January 2023, consolidates member data from 13 systems into a single, unified view that enables clinical teams to provide streamlined, personalized, and in-depth care coordination, per a press release.
"Care Connect is a game changer in achieving our Health Reimagined vision because it allows care managers to spend more time helping our members rather than searching for information," says Tracy Alvarez, vice president of Medical Care Solutions at Blue Shield of California.
A second Blue Shield initiative, Virtual Blue, was recognized as a Gartner "Eye on Innovation" finalist.
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The Neighbourhood Midwives, the brainchild of Annie Francis of Hampshire, offers midwifery services geared for the continuity of care to women and their families.